About Us

Providing homes, Improving lives, Strengthening communities

Our Aspirations

We aspire to continue be a leading provider of innovative housing. By 2024 we will be:

  • Recognised for innovative approaches to increasing the supply of housing.
    We will actively seek and form, trusting and mutually beneficial partnerships with private investors; other non-government organisations; State and Federal governments and local councils. We will pursue grant programs that allow us to demonstrate new ways of providing housing for vulnerable groups in our communities, including people living with a disability, older single women and men and single parent families. We are working to become much better at our cultural competence, so we can work more effectively alongside Aboriginal & Torres Strait Islander communities. This will result in improved outcomes for our current and future Aboriginal & Torres Strait Islander tenants.
  • Highly respected and valued by our applicants and tenants.
    We will find new ways of working together to enable them to improve their lives. We are committed to develop social enterprises that will result in reciprocal relationships that benefit both our business bottom line and offer training and employment opportunities for tenants and citizens of the communities we work in. We want to get better at connecting tenants with each other to build communities and reduce social isolation. We want to be more proactive in linking tenants to partners providing support services within their local communities.
  • Valued by community organisations for our collaborative work.
    We will continue to build alliances, sharing learning, ideas and resources and joining together to bid for projects that trial new business models for housing provision.
  • A well-regarded Tier One provider positioned for potential state housing property management transfers.
    We will put a strong effort into ensuring our innovative practices translate to an increase in our financial viability; getting the best from our information and management systems and investing in proud, confident and capable employees.

Our aspirations are underpinned by organisational sustainability, excellence in governance and a commitment to our values, people and culture.

Our Values

Respect:                                We are a people centred organisation, respecting the diversity and the different needs of the individuals we work with.

Professionalism:                 We work with integrity to provide quality, innovative services and are accountable for our decisions and actions.

Safety & Wellbeing:            We are committed to a work environment that values health, safety and well being.

Social Responsibility:        We support people with housing needs, striving for equality and fairness in housing outcomes.

Our Strategic Direction

Please click here to download our Strategic Plan 2021-2024.

Acknowledgment of Indigenous Custodians: NCCH acknowledges the Bundjalung, Arakwal, Gumbaynggirr and Yaegl peoples who are the traditional custodians of the land that comprises the Northern Rivers.

Our Organisational History

NCCH is a not-for-profit company managing social and affordable housing development for people in housing need on very low, low and moderate incomes in the far north coast of New South Wales. The company was formed in 1984 and then amalgamated with Clarence Valley Community Tenancy Schemes in 1997 as part of the NSW Community Housing Growth Strategy. The Company is not-for-profit and limited by guarantee.

It is made up of members and governed by a Board of Directors. The Constitution allows for seven Directors to govern the Company. The Board employs a Chief Executive Officer to lead a team of skilled and qualified individuals with social housing and financial management expertise to manage the operations of the Company. In 2021, the Company covers a geographic area north from Grafton to Tweed and west to Tabulam.

It operates from a head office in Lismore with two branch offices – one in South Tweed Heads and the other in Grafton – with over 950 tenancies under a variety of housing programs. The Company receives the majority of its funding from tenant rents with supplementary funding from the NSW Department of Family and Community Services (FACS) to deliver these programs. As well as supporting individuals and families on low incomes, a number of properties are managed in collaboration with community partners to serve the need of particular community members.

These groups include women and children escaping domestic violence, people with intellectual and physical disabilities, people with mental illness, people in recovery, young people and aboriginal men and women.

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