Providing homes, Improving lives, Strengthening communities

Policies and Forms
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This section is being progressively updated as documents are reviewed.

Documents appearing on the NCCH website can be copied or redistributed in any medium or format and NCCH encourages not-for-profit organisations to re-use the information provided, as required.
NCCH approves its remix, transformation or the building upon the material included on the condition that it is not used for commercial purposes and provided that appropriate acknowledgement is given to NCCH.
If you use a document, or parts of it, which appears on the NCCH website, we recommend the wording “Acknowledgement: The North Coast Community Housing Company Ltd, adapted by permission”.

A
Abandoned properties
Absence from property
Access to affordable housing
Access to social housing
Access to services
Additional Resident Form
AH application form A (Main)
AH application form B (Resident)
AHP tenant eligibility reviews
Allocation of social housing
Application for rental subsidy form
Asset Management (currently under review)
Authority to remove goods form (Tenant)

B

C
Centrelink Multiple Consent form
Child protection
Common areas
Community building policy statement
Community housing rent policy
Complaints and appeals form – fillable
Complaints and appeals system
Code of Conduct (contractor)

D
Debt management (see Rent payments and debts)
Deceased tenants
Declaration of Wages
Disclosure consent form

E
Educational Awards Scheme (information pack)
Ending tenancies
Establishing tenancies (Public)

F
Feedback Form

G
Good neighbours

H
Home Business (see Working from Home)
Household income evidence requirements (Affordable housing)
Household income evidence requirements (Social housing)
How Can We Help You (Brochure)
How Long Can I Expect to Wait for Housing Nov 2015

I
Information Release Consent (NCAT)
Intention to vacate notice (Tenant)

J

K

L
LAS (Goonellabah) HNSW
LAS (Housing for Seniors)
LAS (Neighbour harmony)
LAS (Smoke free complexes)
LAS (South Grafton)

M
Media Consent Form

N
Neighbour Incident Report Form
Non-disclosure and fraud
Notification of death form
NRAS Tenant Consent Form
NRAS tenant eligibility reviews
NSW Statutory Declaration

O
Occupants and unauthorised residents
Occupational Therapists

P
Privacy Statement

Profit and Loss Statement

Q

R
Rent and payments policy
Repairs and maintenance
Repayment arrangement form
Request to view file
Residential Tenancies Act NSW 2010

S
Succession of tenancy
Succession of tenancy application form

T
Tenant Council (Operational Framework)
Tenant Handbook 2016
Tenant participation framework
Tenant responsible maintenance
Tenants rights framework
Tenant selection (see Allocation of social housing)
Transfers
Transfers criteria and evidence requirements

U

V

W
Water usage charges policy
Water usage charging guidelines (Provider letter)
Whistleblowers program (Public)
Working from Home (Policy)

X

Y

Z

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